Global regulatory operations are becoming increasingly complex, especially for medical device and diagnostics companies operating across multiple markets. Regulatory teams today must track changing requirements, coordinate submissions across regions, and ensure consistent documentation, all while maintaining the speed needed to support product launches and ongoing compliance.
Traditional approaches simply can’t keep up. Spreadsheets, disconnected systems, and manual processes increase the risk of errors and create unnecessary obstacles. And as global regulators continue strengthening expectations for transparency, traceability, and post-market oversight, the need for efficient, connected regulatory operations has never been more urgent.
A modern Regulatory Information Management System (RIMS) provides the structure, visibility, and automation needed to operate at scale. By consolidating regulatory intelligence, enabling real-time collaboration, and standardizing workflows, platforms like RegDesk transform regulatory affairs from a reactive function to a strategic business driver.
Unlocking the ROI of Regulatory Intelligence
Regulatory teams today face mounting pressures from accelerating market access and managing global complexity, all while meeting tightening compliance demands with limited resources. To measure the business value of a modern Regulatory Information Management System (RIMS), RegDesk commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study. The results show that RegDesk delivers measurable and significant business value.
According to the Forrester TEI study, organizations using RegDesk achieved 196% ROI, $2.6 million net present value, and a payback period of less than six months. Over three years, RegDesk helped companies save 1,040 hours per RA specialist annually, 360 hours per IT team member, and avoid $794,000 in lost revenue through better visibility and faster regulatory planning.
“RegDesk really helped us centralize, standardize, and make our data globally accessible. Everything is in one place, standardized, and can be analyzed consistently.”
Dental Devices
The Challenge for Regulatory Teams
The everyday reality for many regulatory teams is defined by fragmented information, manual tracking, and slow communication loops. These issues aren’t just inconvenient, they directly impact compliance, timelines, and the ability to expand globally.
Common Pain Points Facing Regulatory Teams
- Disconnected systems
Product data, regulatory requirements, quality documentation, and submission history often live in separate systems that do not integrate with one another.
- Spreadsheet dependence
Regulatory teams often manage global operations through Excel trackers that are prone to version control issues, outdated information, and manual errors.
- Email-based collaboration
Critical updates and approvals are buried in long email threads, making it difficult to maintain audit-ready documentation.
- Siloed global operations
HQ teams lack visibility into regional progress, while affiliates and distributors struggle to communicate changes or local regulatory needs.
- Duplicated effort
Teams rebuild submission dossiers repeatedly, often from scratch, because there is no standardized process or centralized documentation library.
- Regulatory intelligence gaps
Without a centralized source for country-specific requirements, teams spend too much time searching for information, confirming nuances, or chasing local partners for updates.
These inefficiencies create real-world consequences:
- Delayed submissions and slower market entry
- Increased likelihood of compliance mistakes
- Higher administrative burden for regulatory staff
- Difficulty preparing for audits
- Lack of reliable metrics for leadership oversight
In short, manual tools aren’t just inefficient, they introduce risk.
“Before RegDesk, completing a single submission could take up to 105 hours spread over months. Now, we reuse templates and standardized workflows to save weeks of work.”
Dental Devices
How RegDesk Helps
Modern RIMS platforms are designed to tackle these issues head-on. RegDesk centralizes regulatory operations, replaces manual tasks with standardized workflows, and gives global teams a single, reliable system of record.
Centralized Regulatory Intelligence
RegDesk consolidates country-specific regulatory requirements, submission pathways, documentation expectations, and regulatory updates into one continuously updated platform. This eliminates guesswork and ensures teams are aligned on accurate, current information.
With centralized intelligence, companies can:
- Plan submissions with confidence
- Understand documentation requirements upfront
- Avoid outdated or incomplete submissions
- Reduce back-and-forth with regional teams and distributors
This single source of truth becomes especially valuable for companies entering new markets or managing complex product portfolios.
Standardized Documentation and Workflows
Standardization is one of the most impactful benefits of a modern RIMS. RegDesk allows organizations to create unified templates, document sets, and workflows that apply across all markets.
Benefits include:
- Consistent, predictable processes that reduce confusion and eliminate ad-hoc variations
- Reusability of documents, allowing teams to build dossiers faster
- Reduction in formatting mistakes and version errors
- Strict control over approvals so every submission meets internal quality standards
For many organizations, standardization alone cuts submission preparation time dramatically.
“We submit at least 250 registrations per year. Once we submit to the FDA and EU, we upload those documents into RegDesk so that other countries can leverage it.”
Dental Devices
Real-Time Collaboration Across Global Teams
Global operations require seamless collaboration between regulatory affairs, quality, clinical teams, regional partners, and distributors. Email simply isn’t enough.
RegDesk enables:
- Shared product and submission workspaces
- Integrated communication threads tied to specific tasks
- Automatic notifications and assignments
- Unified views of submission status across all regions
- Document approvals and version control in one system
With everyone working in the same platform, teams avoid duplication, miscommunication, and repetitive follow-up which results in faster, more coordinated submissions.
“Two-week searching time is now cut down to a couple of hours a day over one to two days.”
Dental Devices
Transparency & Leadership Oversight
Executives and regulatory leaders increasingly need real-time visibility into global operations. RegDesk provides dashboards and reporting tools that highlight:
- Submission status by region
- Upcoming deadlines and renewals
- Workload distribution
- Resource needs and bottlenecks
- Regulatory changes that may affect strategy
This allows leadership to act proactively, whether reallocating resources, accelerating submissions, or addressing risks before they escalate.
Customer Examples
RegDesk customers consistently cite the platform’s ability to streamline and standardize operations, reduce manual tracking, and provide better visibility across global markets.
As one regulatory leader shared:
“Everything is in one place and standardized, and can be analyzed consistently.”
This speaks to one of the biggest value drivers: the unification of product data, requirements, documents, and submissions into a single structured ecosystem.
Typical Customer Outcomes Include:
- 30–50% faster dossier preparation due to reusable templates and standardized documentation
- Significant reductions in administrative hours, especially those related to tracking and follow-ups
- Fewer submission rejections tied to incorrect formats or missing documents
- More efficient distributor communication, with clear tasks, deadlines, and documentation pathways
- Enhanced audit readiness, with clean, easily accessible submission histories
One global device manufacturer reduced regional submission delays by creating standardized workflows for more than 40 markets. Another improved on-time renewals after replacing 20+ separate trackers with a single RIMS platform that automatically flagged upcoming deadlines.
Across the board, customers report the same outcome: better control, better visibility, and better outcomes.
Impact: Quantifying Operational Gains
A modern RIMS doesn’t just replace spreadsheets, it fundamentally transforms how regulatory teams operate. The impact extends across people, processes, and systems.
Typical Customer Outcomes Include:
1. Accelerated Submission Timelines
- Standardized workflows reduce preparation time
- Teams can leverage existing documentation to automatically populate new forms instead of starting from scratch.
- Real-time collaboration eliminates approval bottlenecks
2. Reduced Human Error
- Fewer manual touchpoints
- Clear version control and approval chains
- Up-to-date regulatory intelligence prevents outdated or incorrect submissions
3. Improved Cross-Functional Alignment
- Quality, regulatory, clinical, and commercial teams operate in sync
- Leadership gains visibility into global activities
- Regional teams gain clarity on expectations and timelines
4. Lower Compliance Risk
- Structured data supports audit readiness
- Standardization promotes consistent quality
- Accurate intelligence prevents costly mistakes or delays
5. More Time for Strategic Work
When teams no longer spend hours maintaining trackers or chasing updates, they can focus on higher-value activities such as:
- Regulatory strategy
- Market prioritization
- Impact assessments for changing regulations
- Planning global submissions proactively
Across all these areas, the shift to a modern RIMS helps regulatory teams operate at the speed required in today’s global landscape.
Quantifiable Benefits
According to Forrester, RegDesk users experienced:
- $2.5M in regulatory planning efficiencies over three years
- 1,040 hours saved per RA research specialist annually
- $553,000 value of RA time savings over three years
- Faster, more informed decision-making for product and label changes
- Reduced reliance on costly regional consultants
“RegDesk saved the company money and time in not pursuing something that was going to be too expensive versus what we’d be able to get back in sales.”
Healthcare
Conclusion
As regulatory expectations rise and product portfolios expand, relying on manual tools is no longer sustainable. The organizations that will succeed globally are those that embrace connected, data-driven regulatory operations.
A modern RIMS, especially one designed for the complexity of global medical device submissions, enables:
- Standardization across all markets
- Better coordination among global teams
- Faster, more accurate submissions
- Reduced compliance risk
- Clear visibility for leadership
RegDesk brings all of this into a single, unified platform that grows with your organization’s needs and the Forrester TEI study confirms that RegDesk not only streamlines regulatory operations but delivers measurable ROI, faster time-to-market, and improved global oversight. For regulatory teams seeking better control, visibility, and operational efficiency, a modern RIMS like RegDesk is a game-changer.
“What separates RegDesk from other regulatory intelligence systems is their customer service. They are so good at customer service. They really listen to our requests, and the training they provide is above and beyond any other software provider I’ve worked with.”
Healthcare
